Privacy Policy

Effective date: 26rd of August, 2024

1. Introduction

This privacy policy outlines how Translator4Slack ("we", "our", or "the application") collects, uses, and protects user information when they use our instant translation service on Slack.

2. Data Collected

2.1. Data Provided by Users

When you use our application, we collect the information you provide to us, including:

  • Messages you submit for translation.
  • Slack profile information necessary for the use of the application (e.g., username, Slack ID).

2.2. Data Collected Automatically

We may automatically collect certain information when you use our application, such as:

  • Metadata associated with messages (e.g., timestamps, Slack channels).
  • Information on the usage of the application.

3. Use of Data

The data we collect is used to:

  • Provide instant translation services.
  • Improve the performance and functionality of the application.
  • Troubleshoot technical issues and respond to user requests.

4. No Retention of Translated Content

We do not retain any translated content. Once a translation is processed and delivered, the original text, as well as the translated output, are immediately deleted from our systems. We do not store or archive any of the translated data.

5. Data Sharing

We do not share your personal data with third parties except in the following cases:

  • When necessary to provide the translation service (e.g., use of third-party translation services).
  • In compliance with the law or at the request of judicial or administrative authorities.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data from loss, theft, unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

Your data is retained only as long as necessary to provide our services and comply with legal obligations. Translated content is not retained, and all data may be anonymized or deleted at the end of its retention period.

8. Your Rights

In accordance with applicable laws, you have rights regarding your personal data, including the right to access, rectify, delete, and object. To exercise these rights, please contact us at [email protected].

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review this policy regularly.

10. Data Collected on Our Website

10.1. Contact Form

When you fill out the contact form on our site, we collect the information you provide, such as your name, email address, and any other information you choose to share. This data is used solely to respond to your inquiries and is not shared with third parties without your consent.

10.2. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your user experience, analyze site usage, and personalize content. You can control the use of cookies through your browser settings.

11. Payment Processing

For transactions made through our site, we use Stripe, a third-party payment service provider. Your payment information is processed directly by Stripe and is not stored on our servers. We recommend reviewing Stripe’s privacy policy for more details on how your data is handled: stripe.com/privacy.